Waited in the room for about 45 minutes when a nur...

Waited in the room for about 45 minutes when a nurse came in, apologized and said that they have an urgent case on the "other side" that was taking up their time, then proceeded to leave (stayed less than 2 minutes). Maybe 15 mins later a doctor came in and stayed standing at the door while talking about symptoms (no more than 5mins).

What a way to make you feel welcomed & that they are there for you.