Adrian Green

Review of Computershare South Africa

Abysmal service and totally incompetent!

Abysmal service and totally incompetent!

Computershare really are the worst, they are now holding up not just one, but two separate deceased estates because of their apparent inability to do a simple share transfer. All the documentation requested was provided weeks ago, yet they all just blame the mysterious "Back Office" to which nobody is able to get through to.

Attempts to resolve this through the call center were futile, the email addresses given for escalating the matter were automated and wanted TWO WEEKS to respond! AND my call to complaints line went unanswered repeatedly!

Come on guys, this is not rocket science. If the entire JSE share market moved as slowly as you did the economy would collapse. You really need to step up your game