Danielle Lesta Review of Alan Webb Mazda
My 2010 Mazda CX-7 was serviced and upon its retur...
My 2010 Mazda CX-7 was serviced and upon its return had a damaged tire pressure sensor. When I called to discuss I spoke to Dave who stated "that's not something we touched". It was interesting that he knew this after being on the phone with me half a second and not even looking up what work was done. In the past two years I have provided this shop with almost 15k worth of work and they couldn't even give me the courtesy of 5 minutes on the phone, let alone actually take a look and see if it was their mistake. I have repair receipts for the exact tire that had the damaged sensor. But again, it's not something they would have touched. When I brought the tire to Les Schwab they gave me a regular valve stem and fixed it for free, saying it was evident someone over tightened it and broke it. That's right, Les Schwab FIXED Alan Webb Mazdas mistake for free. Thank you Les Schwab for reminding me that there are actually decent people in the auto industry. Alan Webb Mazda, here's yet another bad review. I will never return and I will urge others to stay away........I would also recommend that anybody having issues with this company file with the Better Business Bureau, as I am, so we can put a stop to this.

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