Cristian Manolache

Review of South London Jaguar Center

Worst experience ever.Don't go there. I've been th...

Worst experience ever.Don't go there. I've been there couple of times with my car. Left my car for a sunroof and wind noise problem just before I went to holidays. Took my car with 1 day before I left the country. Sunroof problem not fixed, my keyring was missing, big scratch on my rear bumper, wind noise still there + big bill. I've contact them several times from holidays regarding the issues send them email with all the pictures...after several days got a reply with lots of apologise and a promise that all will be fixed when I return. After I've returned call them and make the appointment..I've waited 7 days for a free slot on the day of the appointment I was there... they've send me home and rebook me after one more week because of an misunderstanding. I left my car there for three days. When the vehicle was ready sunroof was not fixed still popping noises and creacks ( they asked more money to repair it after I've paid already in the first place) second keyring missing again.. and all other minor investigation were overcharged.Another bill for nothing. I've requested some explanation why the sunroof is not fixed and the answer dialog between us was:
Dealer: -Can you sing?
Me: -No why?
Dealer: - You should learn who to sing!!:))
Me: -Yes? and why is that?
Dealer: - Because when you are hearing the noises coming from the sunroof you should start singing to cover it... it will be less annoying.
Imagine that I was disgusted and astonished...the story is much complex than this I've wanted to share my experience with you. So AVOID LOOKERS!!!