Chad Collette

Review of Gregg Young Chevrolet

My wife had to take our 2016 Tahoe in to get the b...

My wife had to take our 2016 Tahoe in to get the brakes evaluated after a trip to Colorado where we experienced "squishy brakes". Trent spoke with my wife as I was out of town and unavailable. Stated that brake fluid was "very dirty" and that there was a leak in the radiator that would cost $1,600 to repair. Was frustrated that nobody elaborated on how this was diagnosed or the severity of the leak. We've never seen any coolant fluid on our garage floor. Why was there no indicator light that the coolant was low? We had the brake fluid flushed/replaced but chose to wait and see how the truck ran/responded and passed on the large radiator repair. When my wife returned to pick the vehicle up and ask a few more questions Trent was on the phone and waved my wife over to the receptionist - not making himself available to go over any questions/recommendations. Vehicle was also very dirty and was not washed. Was overall disappointed with this experience.