M

Marcos Pompa

3 years ago

I would give less than one star if I could!! While...

I would give less than one star if I could!! While looking for some Mexican cuisine and lively entertainment, we enter the establishment of Las Margaraitas located at The Mercadito in downtown San Antonio. The staff was extremely rude!!! It was apparent from the start that the management and staff had absolutely no training in customer service or at the very least common courtesy . The staff had no education in treating the customers with respect...they could have had a sign outside the restaurant advising the customers not to enter with alcoholic beverages. We finished the drink before entering and they still didn't allow for the empty souvenir glass to be allowed inside, they wouldn t reason and they refused service. This unnecessary ordeal could have been avoided if a sign would have been BIG and BOLD outside the restaurant for all customers to read!! We definitely took our business else where and we indeed found a place with excellent customer service!!

Comments:

No comments