Micha Karol Mincewicz

Review of Milennium Bank S.A.

Regarding the quality of service in a moment.

Regarding the quality of service in a moment.
The bank itself is one of the best on the market with a very attractive offer both for accounts / cards and savings.
The costs of keeping accounts are zero or only cyclical, such as the annual renewal of the account limit. I have been a customer for 2.5 years and I have no reason not to be satisfied.
If we talk about the ward at pl. Wilson is true what people write here. The queue is almost from morning until the end of the branch's work. Lots of older people who pay bills and perform operations that they could really do with someone trusted in the family at home or at an ATM. I also understand their fears but if the bank seeing these queues should not have three cash desks at certain times ??
Or b. It is often the case that when there are two cash desk positions, in the area where cashless transactions are carried out, there is no one ... When the question is there will be someone there and whether it will be at all, the cashier can not answer and seems to be surprised such a natural question. Or when you deposit your cash into your account. just before closing, when it finally managed to be served after half an hour of waiting and when there are still two people behind me, the cashier begins to propose and basically push some offers of deposits and other opportunities to locate your honeypot. People grunt and sigh with impatience and he, despite my refusals and reactions, continues to press and describe these products. Finally, I said that this is neither the time nor the place for such decisions and that the Lord probably hears that people are pissed off.
It's a total lack of professionalism and thinking ...