My wife paid her toll in full well ahead of the du...

My wife paid her toll in full well ahead of the due date. However, due to the way ExpressToll and their partner firm process billing, we were assessed a late fee. ExpressToll sent what they believed to be non-payment to a collection agency. Then, once the situation was cleared up, ExpressToll said they cannot do anything to rescind the collection request and still required late payment due to their internal constraints.

In short, we paid on time, yet still had to pay late fees and have a past due/collection on our credit history!!! AMAZINGLY poor business practices by ExpressToll.