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Ole Reidar Mathisen

4 years ago

Third time staying at this hotel. The 2 previous t...

Third time staying at this hotel. The 2 previous times I have had some complaints about the cleaning but the helpful people in the reception sorted it out. On my third stay I got a room that was not completely cleaned. The shower had soapstains from previous guests and the toilet was dirty all over the outside of the seat and there were urin leftovers all around that was spilled by the previous guests. I had to report the cleaning two times to the reception and both times they sent someone up to the room to clean inside(!!) the toilet. After 3 days the toilet still looked like s**t and the stains in the shower were still there. The bathroom should be clean and it makes me wonder if the rest of the room had been cleaned.

I will still maintain some starts in the review as the staff were always smiling and polite and the breakfast was good. I just hope that the cleaning in the kitchen was better than in the rooms. For the future this will not matter as this was my last stay in this hotel for my future stays in Uppsala.

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