Tiffany Jarvis

Review of Surface Crafters

So far our experience with this company has been f...

So far our experience with this company has been filled with LIES...we ordered our counters through the Home Depot and SC lost our order so we never received a call to measure until we called after a week or so of wating. Then they let us know that they couldn't come measure until 2 weeks. I called another local counter top company and asked when we could have counters installed and they said within 7-10 days. My husband called SC back and told them if they couldnt measure and get our counters within that same time frame we would be going with a different company because we have baby number 4 due any day as well as brand new kitchen with NO counter tops. After weeks of calling each day for a status update we finally called and talked to the manager and she said that they are booked for the whole month of nov and dec would be the earliest we could have them installed!! She said no one had noted our account about our situation which was disappointing too. I wish they would have not LIED in the beginning because we could have gone with a different company and had counters by the time the baby arrived. I am really shocked that the Home Depot outsources their business to this company. Very disappointed and now waiting until December for counters...