Tina Louise

Review of Embassy Suites Williamsburg

The hotel is very old with watermark stains near t...

The hotel is very old with watermark stains near the air vent. The evening front desk personnel sometimes don't answer guest phone calls for questions. They indicated that it was due to a high volume of guests checking in/out of the hotel. Regarding food service, the plates were always dirty and unclean. The cooks cough over the food while cooking. The shower door doesn't remain closed while taking a shower. The peephole cover was broken. Bugs flying around inside of the hotel rooms.
Housekeeping was really good and excellent. I always had clean sheets and they were very nice and accomodating. The front desk personnel Danielle was always very nice and helpful.