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Review of DAS Acquisition Company, LLC

Firstly, these people will say whatever they can t...

Firstly, these people will say whatever they can to be sure to close the sale and then disregard everything else after. DO NOT go through these people especially if it is a VA loan. They know nothing about how they really work in different circumstance like with Exemptions of taxes in certain states. They people will request information and documents of you but when you have a question or contact them, its just crickets. They will call you with incorrect information and they cannot supply you the information that you request. Example, we wanted to know what our closing estimates will be and how much we needed to bring to the table. We asked several times but 1 week before closing we still couldn't get an answer and were told that they wont tell us until 3 days prior. Well if we needed to gather money from different accounts we many not have had time. In Illinois, certain % of disabled vets can be approved for a tax exemption on their homes. We were told that USA Mortgage couldn't set this up prior to closing. That was fine, but then we were told that after we can request them to modify the loan payment and we would get all the money we paid into taxes at closing. THIS WAS A LIE. We were going to switch to Veterans United but since they promised us it would all get fixed after, we stuck with. Bad Idea! After closing, we received the exemption paperwork a week after. We called USA Mortgage and told they couldn't do it because our loan was already sold and transferring. Fast Forward a month later, we get a letter from USA Mortgage stating our first payment was to be sent to them. Going back and forth with them on the phone because they wouldn't return calls and the ONE person that we needed to talk to was out of the office, we were told that our loan was now transferring, even though we were told that a month ago. Basically these people are out for themselves and provide horrible service and are not about their customers. They should be ashamed for their treatment of Veterans. If you are a veteran go somewhere else, we will do Veterans United next time and send others there. If you are not a veteran, go anywhere but here! Oh and another lie by USA Mortgage, we will not be getting all of the tax money we paid at closing like they promised.