Toni Hardin

Review of Starwood Hotels & Resorts Worl...

We entered the Memorial Day 21+ pool party without...

We entered the Memorial Day 21+ pool party without being carded and were even served twice at the bar before being carded. The next time my boyfriend, a Hispanic male, went to the bar, he was carded. I understand that is their job and he completely understood and went to get his ID.

Once he returned he was denied service due to an out of state ID. He is 23 years old and had a tab of over $100 at this point. Once the female printed his tab for him after denying him anymore service, 2 margaritas had been added to his tab that we did not purchase. With his last name being so unique, I find it hard to believe that anyone could have purchased something under his name, other than the bartender charging him more just to do it.

We then spoke with a man in a suit, unsure of who, that said he would refund us the money for the margaritas. We will now wait to make sure that will happen.

Displeased with the service my boyfriend received that I did not receive, due to being a Caucasian female.