John Rains

Review of Embassy Suites Little Rock

If I could five it zero stars I would. I'm a super...

If I could five it zero stars I would. I'm a super frequent traveler, I have stayed at nice And not so nice places. This one has all the things it needs to succeed, location, ammenties, parking, and freeway access. But all that could not get me past the entirely incompetent and uncaring staff... The entire lot of them. The breakfast was a disaster... Want bacon you have to stand in line and beg the cooks to give you a slice. Want eggs there is another line and more begging. Seating was closed off leaving standing room only for a total of about 50 guests. Had they opened up the rest of the seating there is plenty, but they would not. Pool was a mess, not a single towel. Rooms ( yes we asked for another on a different floor) have the distinct odor of cigarette smoke and mildew. If you decide to stay here hope your experience is better than mine.