Nick Camilleri

Review of The Waldorf Hilton London

Generally very good. I arrived late morning and my...

Generally very good. I arrived late morning and my room wasn't yet ready - fair enough - however they promised to contact me when a room became available and they didn't. I had to ask, to find that rooms had since become available and I was left waiting. In itself not enough to complain about.

The room I was given on the 7th floor was very cold and the heating didn't work properly. The hot water in the bath needed to be run alone (ie without mixing with cold) to be warm enough for a shower. The backlighting on the vanity mirror was faulty and flickering. The remote for the tv in the anteroom didn't work and the remote for the tv in the bedroom unintentionally activated the anteroom tv together with the main one.

Great location and very courteous staff. But ensure your room is what you're expecting.