Michelle Pullar

Review of The Green Hotel Golf & Leisure...

I booked 2 nights here for my mums 60th birthday. ...

I booked 2 nights here for my mums 60th birthday. I booked an upgraded room with a dinner package to make it a special trip. We were very disappointed. Our room had several issues with it from dirty curtains, toilet roll holder falling off the wall, very stained carpet, single bed with double quilts that looked tacky with marks on them. We had to ask for several things that should have been given with a standard room never mind with an upgrade and it felt like a basic standard room. We both could not eat our meal on the first night as it was so bad. My mum had fish, chips and peas, which were all burnt and my potatoes and pie was cold. We decided not to eat the next night because of this.

We did bring all of the above up with the hotel staff/ managers who were all extremely nice and helpful and were offered a large refund. I stayed at the hotel with a friend 3 years ago and the hotel was not like this at all at the time. We were very disappointed that my mums 60th will be remembered for the wrong reasons and I will not be recommending this hotel.