Dami Park

Review of Campus Circle

I am not sure how to start. Or I am not still sure...

I am not sure how to start. Or I am not still sure if they are trying to get out of the way or not. I have not problem about the facilities while I lived there at all. Loved it and even referred 3 my friends. I lived there for 3 months and moved out due to personal reason. I signed the apartment in February and were rewarded $500 gift card, and I have not STILL received it. That was a promotion gift and I was told that I will be given when I moved in which was June, 2016. When I moved in, I also was told that it will be given at least by August since August is the "Official" move in date. I did not understand "The official" term, because the company apparently promoted the apartment as "Early move-in available." But okay, I understood because they are new and headquarters are far way. Meanwhile, I referred 3 my friends, and was reward $250 each. So in total, I am supposed to received $1250 gift card. I was given many dates that they will hand me the cards until I moved out. Been almost 4weeks since I have moved out, so I left a memo for general manager that I would like to get updates with the gift cards. Same response and no returning calls as promised. I am so disappointed in the company because if the tenants were late for rent, they would charge bunch of extra late fee, but they would like for tenants to be patients and understood. I have been patient way long enough to speak up about this issue. IF you do promotion, please keep the promise with your customers. Your time that you spent on marketing could destroy in just one negative&truthful review. I can say this because I was being patient with you and I only have legal rights to pursue at this point. With all respects, I was being understood when you were constructing the building 6am and 8am without any announcement (Yes, I have video footages), and all delayed work because this is new building. I still cannot believe that I am still dealing with this up to this point. If you see this, please return my calls or keep me updated. PLEASE reward your customers who are waiting as YOU PROMISED.