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StuartH Review of Grosvenor House, A JW Marriott...
Great location and Staff. Appreciate prices are hi...
Great location and Staff. Appreciate prices are high for such a prestigious property but very shameful they have the audacity to charge 12.5% Service Charge for every drink served at the bar.
I've found this is a common practice at many hotels. Obviously, the F&B directors' decisions to increase revenue with tax benefits with a stealth charge.
Marriott, love the brand bur lead the way and let your customers decide if a Service Charge is suitable.
Leave this type of stealth revenue gain to the budget airlines.
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