Kenze66 Review of Four Points by Sheraton Cambri...
First off Anne Kelly who is in charge of booking w...
First off Anne Kelly who is in charge of booking weddings was VERY hard to get a hold of, which is kind of important when it comes to weddings. She never answered her phone and took days to answer emails. She spelt our names wrong and was generally not very organized. The website they had to book rooms was not functional and many guests had problems booking in our block. Also the whole point of the block was to get a discount for the guests and the wedding block ended up being more expense then if they booked outside of the block. Second, when we came to the hotel the rooms all smelled musty like old carpet/furniture mould or maybe a previous smoking room. The front desk was given door hangers for our wedding block to give out to our guests as well as vouchers for breakfast the next morning. These were both not handed out accordingly and the front desk staff was basically incompetent. Lastly it was our wedding night and our party had two suites booked but under different names. My brother and his girlfriend got our newlywed champagne and rose petals on their bed instead of ours!!! We would never recommend anyone staying there!! Save your money and a lot of headache and book with another hotel!

Comments: