Milos Jevremovic

Review of Steigenberger Aqua Magic Resor...

This is the worst 5 star hotel I have stayed in. S...

This is the worst 5 star hotel I have stayed in. Servis is on 2 star maximum. We were in the room for 4 days despite my patience when I found dirty towels that were just packed, even though I was looking for a replacement myself. If you are looking for good service, especially in these difficult times due to pandemic, avoid this hotel and look for something worth your money.
In the first three days of my stay, no one ever approached me to offer a drink, unlike the family nearby.
The same rules obviously do not apply to everyone in the restaurant, while we adhere to the prescribed measures and we wait our turn to be served, the locals casually take their food by their self without anyone warning them.
There is a few bright things in this hotel. Executive chef is the most pleasant person I have met here, the staff at the front desk deserve praise as well.
The hygiene of the pool is satisfactory. Sky restaurant deserves 5 * and that's where the list ends.
A lot of effort has to be put in to recommend this hotel to my friends and family.