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Katarina Dovnar

4 years ago

Hotel not qualified for 5 stars, food is not good...

Hotel not qualified for 5 stars, food is not good and in a very small amount, there is no choice and law light in restaurant, that you not able to see what you choosing, we do not have 1 bed in the room, they are separated into 2 smaller ones, at the reception very terrible staff who want money for everything, from 1 minute when we come, they want extra money for our exit reservation for room, we spend 3 hours to speak
with them, they wasnt give up till they charge extra for the same room. Internet works very badly, there is no good selection of drinks, snacks very poor quality, only 1 restaurant works and I can describe a lot of things that are not right. This hotel is 3 stars, the room is very old, there is nowhere light in the evening is dark. we do not want to stay in this hotel for a week, and after the first day we have no comfort and we have broken all day rest. We left the hotel next day and we should pay extra because we not expect this scam.

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