Todd was the service advisor and went to bat on a ...

Todd was the service advisor and went to bat on a warrantee by the extended warrantee company who denied coverage in regards to a new transmission. Ended up using Geico extended mechanical warrantee which i also had coverage under..guess was worth the extra money for Geico extended coverage and the other company i will drop and try and get a refund. Once resolved after around 10 -12 days the new transmission was installed and I was on the road by the day I was headed down to KC. Also zero pressure by Service dept to pay cash or resolve another ways o they were very patient until resolution. truck back to running smooth with new transmission ( at 60k miles) So overall I feel Lupient and the service advisor treated me the customer above and beyond expectations. As for a transmission going out on a 2017 Silverado 1500 it is a mystery but the new transmission has a 100k warrantee so the vehicle should last:))