Gwan CHOW

Review of Park Place Lexus

Absolutely the worst car buying experience. My fam...

Absolutely the worst car buying experience. My family and I have actually bought 2 cars from Park Place within a 10year time span when they were off of George Bush but this location was horrible. I came in to test drive an RX350, everything was fine until the negotion process. I may look young and inexperienced but I do my research on KBB, Edmunds, etc. So we haggle for nearly 2 hours, the salesperson was getting frustrated bc I was not budging, and finally we never came to an agreement. The salesperson demeanor was very unprofessional and was borderline yelling. To top it all off, his computer kept on freezing up. You would think that a multimillion $ facility would invest in better tech equipment and more efficient programs. His computer screen looked like Windows 95. Anyways, I took my business elsewhere and found a great vehicle for a great price. Yes, they called me the next day trying to get me to come back in to renegotiate saying "we aren't too far away from an agreement on price". Do not be fooled by the glitz and glam of the facility.