Joshua David

Review of SecondNature

Horrible customer service. They took my order ove...

Horrible customer service. They took my order over the phone a year ago. The associate on the phone told me they would email me in advance when the next order was going to be placed. Fast forward a year and I was never notified. I found out by the charge on my credit card. When I tried to cancel my order they said they couldn't that it already shipped. 8 hours after they told me it shipped I was notified that a shipping label was created by FedEx(so obviously not shipped). More then 24 hours later per FedEx the package still has not left their facility. I would not trust this place.