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drew barker

3 years ago

My sister recently went in to purchase a vehicle f...

My sister recently went in to purchase a vehicle from this company and she was lied to from the very beginning. She was purchasing a used car, negotiated the price and then when they went to sign she was told that that price was only if they finance with them. That is untrue, the only way you would have to finance with a captive lender is if it is a new car and the deal or incentive is tied to financing with that company, Toyota in this case. Once in the finance office they were forced to buy a GPS unit that they say had already been pre-installed and there was no way to remove it. Funny thing is i have read other reviews and apparently this GPS company is right next door to the dealership. I would bet the owner is getting some sort of kick back or cash on the side for this process they are practicing. Overall it was a terrible experience and I am glad I was able to help coach her through this nightmare. I work for a company that owns a Toyota store and I personally know the Toyota reps that work with them at Gulf States Toyota and I will be making a phone call to let them know what kind of operation they run. Unfortunately I live over 800 miles from her or I would have sold her a car.

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