J

Jessica Howell

3 years ago

This company loaded a moving trailer for us that w...

This company loaded a moving trailer for us that was being taken out of state. They did not load the trailer properly. They stacked furniture on top of box and totes which ended up getting completely crushed. Some of our furniture was also damaged because they did not put it on the truck properly. We provided ratchet straps for them to use to secure everything in place and they did not use them. We were told that they used them but once the trailer got to the new state we moved to and we opened the trailer nothing was secured down with the ratchet straps. They would assume no responsibility for the bad loading of the trailer and the damage to our stuff as a result. Very rude over the phone when we called to confront them about the issue. I would never recommend them to anyone . They also overcharge us after they were done loading. They charged us more money than we were originally quoted.

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