Joel Lopez

Review of Capital Dodge | Chysler | Ram ...

My wife and I went to buy a minivan. The salesman'...

My wife and I went to buy a minivan. The salesman's were all talking and nobody pay attention to us when I finally asked for help I got the worst salesman I ever seen in my life. I ask about used minivans he said what is your budget I reply I just want to see what you have he said well I have 18 and I'm not going through all of them with you . That was odd so I pick 2. He was fighting me every step of the way making buying very stressful, made me feel like I had to play defense all the time . When I finally made an offer they came back with another offer. I said well I'm going to take this offer and I'm going to think about it because it's not what I wanted to pay . He said you cannot take the paper. I understand if this was an official quote but it was just a piece of paper with some pen writing on it . Then I reply fine I'll take a picture but before I was able to take my phone out the salesman literally jump over the desk rich over to my chair and snatch the paper right out of my hands . My wife thought that there was going to be a fist fight when she saw my face . I asked for my Visa and my driver's license back and they kept delaying and wouldn't give it to me so I had to go to the manager's desk and pick it up myself . When I went to talk to the sales manager about it but he was not interested in listening to me he just kept trying to make the sale .I'll set you up with another salesman you can still buy the car he sed. I reply I am not buying anything from you guys ever. The experience was so much different to what they advertise in the radio commercial. I feel like somebody should played their own commercial back to them so they can listen to it. His name was Jeff.