I came in for an oil change and ended up being for...

I came in for an oil change and ended up being forced to pay $500+. I was basically held hostage there and was told I could NOT get my car since it was already on the lift. They said my car needed an oil pan because it was leaking and that the whole system needed to be changed. I kept telling them that I didn t have the money to pay for this and didn t believe that I had a leak. The agent, Stephanie, DID NOT give me any other options and just kept telling me that I needed to change my oil pan and they could not release my car to me unless this was done. I always come here to get my oil changes from when I ve purchased my car here! and have never experienced this kind of service! If this was something that was absolutely needed why was this not detected sooner since I had already been waiting for over TWO HOURS. For her to come tell me that my car was already drained and the process was started already and I had no other choice! She made me feel so helpless and did not give me any other options.