ROB YZF

Review of Ramada Plaza Beach Resort & De...

PLEASE READ WHOLE REVIEW!

PLEASE READ WHOLE REVIEW!

The resort and staff were amazing! Beach and pool access were very easy to walk to, and there were plenty of space for chairs, even on the busiest days! Access to the adjoining resorts pools and bars were a huge bonus!

The villa V409 was clean, stocked well with dishes, and cooking pans. Nice balcony area, and comfortable couch. It had a closet, which is a bonus imo.
The mattresses in the bedroom and couch however were horrible. They were old, coil style, covered in plastic, and need replacing badly!

So why only 4 stars?
There were minor incidents that could easily have been rectified. There was only 2 rolls of tp to last a family of 4, for a weeks stay. when I asked for an additional roll, I was told they only provided 2. Same response for additional trash bags. This would not be an issue, except we were not told this ahead of time, nor was it mentioned in the booking notes.

Beach chairs and umbrellas! Be prepared to pay $$$!!!
We were never told we would have to pay for them, or even told we had to reserve them!
The persons that managed them on the Beach are very rude.the company is LDV.
We walked down to the beach at 0800, there were probably 50 or more setup. We sat in a set towards the front of the beach. About an hour later, an employee told us we had to move, they were reserved. He told us that the reservation line had already booked all the chairs. When I asked where do we reserve, he pointed to the resort Beach access point. WE WALKED RIGHT BY THAT AREA TO GET HERE AND THERE IS NO LINE OR SIGNS STATING ANY OF THIS! BEWARE!
He then threatened us with security if we did not leave. I asked if we could rent the chairs and he said no, they were completely booked up. We setup towels behind the rows of chairs, and about 1100 he put up a daily rental sign. guess what? nobody ever sat in those chairs! BTW, 1/2 day is $25, full day $50 +taxes

The pools and lazy river area is awesome! (Bring your own tube or inflatable to avoid waiting for one)

I will definitely stay here again though!