Jia Wang

Review of MUMC+

The doctors are friendly and helpful and I have no...

The doctors are friendly and helpful and I have no doubt that they are the ones who have the most knowledge and skill at certain medical fields. However, the administration or maybe I should say the nurse team is so bad that it ruined all my impression about this hospital.
After surgery of my son with general anesthesia, my son should be able to wake up within a couple of hours but he only woke up after one day because they FORGOT to provide him glucose.
Then, they FORGOT to provide him food for continuous two days although we complain every time. So every time we have to complain to get food, otherwise no food. After two days, they finally realized that there was a MISTAKE in their database.
During conversion with one of the doctor, both we and the doctor realized that the record about my son in their system is wrong. She would have made a wrong decision if she had not talked with us.
Many times, different nurses made completely different decisions, which is so scaring!
The experience is so bad that it is full of chaos and mistakes. I can not think about how could it be worse. We do not dare to trust any one of them anymore and changed to another hospital. Then everything solved!