I was going to try out the oil change service sinc...

I was going to try out the oil change service since I bought the car here. When I got to my appointment they told me its going to be one and half hour and two and half hour if I need the car be washed. I wait patently about 2 and half hours. Since it took so long to get the service done, by the time I picked up my car I had to get to do something else. I did not check the car for details until I get back home. They did a half ass job for car washing. They did not touch the top part of the car( Odyssey) at all and I can see the swirl all over the body of the clear code. I do understand that a big dealership do get alot of car for service. but it took almost two and half hour to get the just oil and filter and tire rotation done is a bit too much. One thing they did good was vacuum inside the car.