Made an appointment to have my Mac looked over at ...

Made an appointment to have my Mac looked over at the time that Apple gave me. To then make 1 hour journey to Perth CBD to be told that the time they have is totally different from the allocated time slot they have. No help was offered accept to wait until the time allocated by the store 45 minutes later, which is now unable to do as I have a flight to catch. My advice is to take the extra time and use Garden City as even though they are a bit further from the Northern suburbs, they always aim to help. Manager on call was Lucy I think, but she was about as helpful as chocolate fire guard...

Spend $5000 on a laptop and get garbage service !!!!