Very, very bad customer service! Really the lowest...

Very, very bad customer service! Really the lowest I've ever seen! Please stay away from this company! After this was denied, we debited the amount twice via credit card for an order. Afterwards: nobody knew, nobody felt responsible for it! Call customer service: cheeky, unprofessional, and simply without the desire to help the customer! If we had listened to the many recessions we read here. But maybe it will help the next people! True, what is written here about Tchibo! Unfortunately!!