Desmond Jim To

Review of Shangri-la's Edsa Plaza Hotel

I just had a problem upon arrival when the booking...

I just had a problem upon arrival when the booking was made by my mom a week ago via CC and i was asked to present the same CC physically when i was checking in. I had a back and forth call w/ my mom until she decided to make straight payment via CC. First hotel I've encountered this. I thought advanced booking is to arrange everything beforehand and avoid such hassles. But overall stay was great.