B

We called about a day pass and we're told that we ...

We called about a day pass and we're told that we could purchase a day pass and dock for the day. Upon arrival one female employee told us that we could dock and that the few us $50 for the day pass. So we reposition only to have another employee cone out and tell us that there is no guest docking for the weekend. We planned out day on this misinformation and as such would NEVER recommend this resort for ANYTHING. We visit Sanibel and Captiva annually and will be sure NOT to recommend or spend any of our tourism dollars here. As a customer service driven business I would think you would understand this better. "0" stars if I could. Your dockmaster was pretty rude as well.

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