Justin Schengbier

Review of Hyatt Place Wolfchase Galleria

Booked room weeks in advance to find out on the wa...

Booked room weeks in advance to find out on the way down our double queen room was cancelled to clerical error by staff! (Probably due to the fact that we reserved the room at discount offer on a sold out weekend) was promised a king room with sofa sleeper for 4 adults, at one price to only arrive and discover a new higher price than quoted. Whole town sold out due to bbq competition so no other options. Get to the room after a very long drive, and the 4 key cards dont work and dumb ass couldn't get any to work after trying till 2 am! Let us in with master keycard and said had to fix issues in the morning! All around horrible stay experience and mass confusion at this establishment!