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If I could give this bank as a whole zero stars, I...

If I could give this bank as a whole zero stars, I would. I estimate my interactions with them at a ratio of 100:1 bad:good. This includes them shutting off my debit card while I was out of the country after I notified them of my travel dates, locations, and flights since I wouldn't be able to contact them while I was away. Their response upon my return was, "well, we tried to call and left a message..." They have also cancelled my debit card for suspicious activity in a city that DOESN'T EXIST (I looked), and didn't notify me at all. They have shady practices as far as posting transactions. I monitor my budget closely and frequently (a couple of times per month) a transaction will show, be deleted, and then re-posted a few days later. I've kept them because of the high interest on my checking account, but it's just not worth it anymore. There are other banks that can match or beat their rates and it certainly won't take much to beat their service.

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