Marco Aguillon

Review of keyes toyota

I got my 2015 Camry serviced at this location. Mor...

I got my 2015 Camry serviced at this location. More specifically I had an oil change, tire rotation, brake fluid flush, and transmission flush service. After the service I noticed that they broke the housing of the engine air filter. It also looks like they turned on the engine without the oil cap(there's sprinkles of oil over the engine). Also got the transmission serviced and my car is now shifting gears too early.

UPDATE 3/5/20
I scheduled an appointment and returned to the service center. They did an okay job cleaning up their mess but that was all they did. They didn't see the broken part on the air filter housing and didn't detect any anomalies with the transmission or gear shifting. I always do oil changes myself and also replace both air filters (engine and cabin) for these exact reasons. I was really hoping they would exceed my expectations but I'm not satisfied with my service after spending the $900 nor after returning to fix these issues. I won't be coming back to this place with the kind of work ethics this place performs. Let alone for the broken air filter housing part that costs around $100-$120 not including installation.