10 months ago

Stay away from this "Bank"

They blocked my account after leaving Prague and now I need to fight for my funds because their online banking app only has the capability of recognizing the Czechs ID cards.
My recommendation would be to stay away from this bank.
The Customer Experience & Complaints Management representative basically made fun of me when I tried to explain that it is literally unacceptable to treat a client in such a way.
Worst banking experience I've ever had.
I don't know if I'll ever be able to access my account again.

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