Kyle Wilkinson

Review of Bremer Jewelry

I cannot recommend Bremer strongly enough! I just ...

I cannot recommend Bremer strongly enough! I just had a custom engagement ring made here and the entire process was perfect from beginning to end. For starters, our salesperson, Michelle, was phenomenal. Easy to work with, willing to explain things to us, and very excited to help us. At no point at all did we ever feel like she was pushing us in one direction or trying to make a bigger sale, we really felt as if she truly just wanted to help us design the ring that would be perfect for us, which she absolutely did. She even went so far as to come in on one of her days off in order to meet with us when we had limited availability. Truly great service!

But it wasn't just Michelle. Aaron and everyone else we interacted with had this sense of humble professionalism. Everyone was nice and engaging and seemed truly interested in us and our story and what kind of ring we were having made.

Bremer partners with companies of integrity and excellence throughout the process. Our ring was made by A. Jaffe, and we actually got to meet Adam, one of the designers from Jaffe, and have him help us in our design as well. We came to learn that our ring had to be made twice. During the 10 step quality check before sending out the finished product, apparently our ring missed the mark somewhere. Instead of fixing that one issue and sending it out, they remade the entire ring! That was really surprising to us, but it shows that unless the product is absolutely perfect, they aren't willing to put their name on it, and it is values like this that made me want to get a custom ring done through a smaller, non-chain store like Bremer & their partners.

People told me that Bremer would be expensive, being an independent store and not a chain. I really feel like everything was completely reasonable. I mean, I was buying a custom engagement ring... there was gonna be some serious coin dropped regardless of where it was. But the experience and quality of working with Bremer was worth every single penny, and on top of that my future wife and I will receive a lifetime of service. I just wish there was an option to give 6 stars!