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Ridiculous dealing with people! I had bought a vou...

Ridiculous dealing with people! I had bought a voucher that I booked over the Christmas holidays. Unfortunately due to the lockdown I had to reschedule. Now I wanted to move it further because the lockdown is still going on. If you buy a voucher that is valid until the end of March, you expect that you can also rebook until then. Well not here! Even moving to a cottage was only possible, with an additional payment of hundreds of euros, while this was also a possibility in the voucher! Center Parcs shows no understanding of the situation. The customer service representatives also treat you like a number, with a rehearsed tune when you say this is very annoying: "yes ... can I help you with something else" without any empathy. They do not contribute to a solution. In the future, I don't know if I will ever book anything here again.

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