Bobbie Rostetter Review of JW Marriott Orlando Grande Lak...
Because of the people at the spa and spa pool area...
Because of the people at the spa and spa pool area....Akiko, Carmen, Damaris,Trey, Marina, Ms.Carlyn, Josefa, Altha, Nicoleta and Lesley( not sure if spelling) . I flew in from out of state to meet my BFF from high school, we were so excited about our stay and our spa day. We both had massages and when I came out to greet my friend, I could tell her massage wasn t as wonderful as mine was. After I spoke to her and she shared with me what happen , I found Josefa and shared my concern, she immediately went and found Ms. Carlyn. I shared my concerns and they both listened and treated me with such kindness and genuinely cared about mine and my friends feelings . They went out of their way to make things right for my friend . To say they went above and beyond doesn t give them enough credit, they are truly beautiful people and so kind. We were treated like royalty by them and by everyone I listed out in the pool area. We feel truly blessed to have met each and everyone of you and hope we see each of you when we return ! Thank you all from the bottom of my heart and to the person lucky enough to be their boss, be grateful you have such gems representing your company . God bless each of you! With much gratitude, Bobbie Rostetter
Comments: