Patricia R

Review of Clearbrook

I m so upset frustrated and so mad... it s about m...

I m so upset frustrated and so mad... it s about my child and all they could say was sorry..

My daughter was not able to do things and the age she required. Roll, tummy time, out weight on legs, and had issues swallowing. The Dr gave me a referral I was referred to this facility in hopes that they could answe any question or take this pressure of feeling I did something wrong or is something wrong with my child. I had to wait two months to get a call back a week after to get evaluated had told the staff about all my concerns and yet it took them about a month to get her therapy. After all this turns out the case worker that was handeling my case either got fired or she quit because I never got a call or no one reached out to me until today... I had taken my daughter back to her 1yr evaluation with her Dr to tell me to stop getting services from them she s doing great and what ever I m doing at home continue.. and still have not received a call from them to cancel my case to let me know who my new case worker is nothing instead all I got was a let me look into this... please parent ask the question be on top of them therapy should not take long to get provided to your child they should be on top because your concerns should be there s and making sure they contact you.
Very disappointed I was so upset because this is my child.