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After buying cars from both Sunshine Coast dealers...

After buying cars from both Sunshine Coast dealers I had almost given up on Toyota. I thought as a last resort I would try a dealer that was not on th Sunshine Coast and I dropped an email to Jonkers about the Corolla I was thinking about getting . I had the pleasure of getting a call straight away from Melissa Jonkers one of their new car salespersons who sounded lovely and friendly and went over what I was looking for . To my surprise Melissa asked me had I considered waiting for a month as the All new corolla was being released which I didn t know was happening and although she could sell me a new carolla today from her current stock she wanted to be transparent and let me know the other new model was just around the corner .
I was so happy as had previously had a bad experience elsewhere , where I picked up my new vehicle and the same week the dealership took delivery of a newer model in which they forgot to inform me was on the way.
Melissa arranged for me to test drive multiple variations of the new model and let me have as much time driving it as I needed to make my decision, she was not pushy and was just as happy to sell me the cheaper model if that s what better suited me as she was the more premium model.
I placed an order for a vehicle through Melissa and she sorted out the approval and placed the order for my vehicle. I received an email from Melissa with all my vehicle details and also a link so that I could track my car being built, yup I could watch it progress through the different areas of the factory, all the way to the boat then I was given the boats identification number so I could watch my vehicle travel in real time live it s journey across the ocean to the Brisbane port..Melissa kept in contact the whole time and 2 days after I watched the boat pull into the Brisbane docks (u can literally see the tug boats pushing the ship onto the wharf) Melissa called to say the car had arrived and was almost ready having some roof racks etc added.

Melissa called again to say come get your car and had it all ready for me ... Bow and everything .
Showed me everything about the car I left with a full understanding of all the features and she assured me I could call her direct had I need anything or any questions.
Amazing job will be back in the future and Melissa made me feel like I was the only customer in the entire world and a complete VIP.

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