This 5 star is for concierge service. They are awe...

This 5 star is for concierge service. They are awesome.
Front desk? Not really. All they do is directing you to somewhere else like - me: can you send this bag to my room? Her: bellman can help you, me: can you call Bellman?? Her: aw, they are right there. ( she could say, sure. And take a bag and call Bellman, tell him what to do. This is a service.) this was not only one big failure.. But enough for now.

B line restaurant was pretty good. Friendly staff. One Asian female chef was very professional. She was running a show like a boss! Unfortunately i didn't catch her name.