I booked two room and I told them over the phone k...

I booked two room and I told them over the phone king bed each, connected to each other, or at least close to each other, on the marina side. When I came to check in they told me we are busy, can t do your request, we have 2nd floor and 5th!
Or double bed or facing the city(parking lot) or no balcony and not close enough! And on the email showing my request!
They gave us very hard time and then gave us room keys for double bed, facing the parking lot and lower floor!!!!!!
But, we are lucky to spoke to the manager (Angelica) !
She was very nice, helpful, and friendly person!
I told my friend it is gonna be the first and last experience at this f*****g hotel before meeting Angelica!
When I met her, we upgraded our room and we made it one day more!
I wanna thank the amazing manager!
She made my day!