We have been loyal customers of the Tewksbury Inn ...

We have been loyal customers of the Tewksbury Inn for as many years as we can remember 25 years plus.

We're sorry to say that on our last visit we were quite surprised and disappointed with the reaction when the veal chop we ordered did not come out as requested.

We asked if we could have a new veal chop and was told it would take a very long time to cook to a medium temperature if I would like to order something else. I did not want to cancel as veal chop is one of my favorite foods consequently the veal chop came out in about 15 minutes and was not cooked again to my liking.

It seem that it was either steamed, stewed or microwaved to speed up the process of the cooking. I again complained to the waitress and stated that I felt it was not cooked by being grilled. At that time the manager Rodger came out and was highly upset that I would question the way the food was cooked.

Rodger again came to the table and argued the point that the Tewksbury Inn just wasted a $44 veal chop and was not going to compensate us. Very strange... he also stated that he had to take a meal away from somebody else to speed up the process of getting a veal chop to our table there was certainly something wrong with the Tewksbury that evening . We we did not want to argue any further as we felt there was no consideration being given by Rodger and left.

We hope that your future experience at the Tewksbury Inn is not the same as what we were faced with that evening which as I said we have never had a bad meal or bad service while at the Tewksbury Inn many times we have had dinner and meals there.