IF YOU LOVE YOUR ANIMAL YOU WONT TAKE THEM TO THIS...

IF YOU LOVE YOUR ANIMAL YOU WONT TAKE THEM TO THIS PLACE!!!! Our puppy had a reaction and her right eye swole up till it was almost closed. Our friend suggested a vet but when we got thereThey said they couldn t take new patients and suggested VCA because it was close. I wish I would have read the reviews before I went. We brought her in early in the morning. The people greeted us and took the paper work we brought from a different hospital. They called a tech. After a couple of minutes went by the looked at each other and said I know they are back there but no one wants to come out . When the tech came out she immediately took our puppy away and we were placed in a room. 3 different people came and asked us the same exact questions over and over. After awhile they sent us home with some ointment for her eye. The whole day went by and at 9/10 pm her eye swole up even worse. When we called the hospital to ask if that was a normal reaction to the medication they kept asking what medication I gave her. I kept repeating the ones you gave us this morning and we need to know the side effects. The lady refused to tell us what common side effects were and kept insisting that we needed to come back in for an examination. I begged her to tell me what the side effects were and she started getting rude and said that if is was so scary I would bring her back in. No one there seemed to care or even know what they were talking about. We went to St Francis that night and the experience was like night and day! I wouldn t recommend this place to my worst enemy.