Catherine Steen

Review of The Grand Amsterdam Sofitel De...

One of the most amazing hotel's I've ever stayed a...

One of the most amazing hotel's I've ever stayed at! Every single member of the staff is committed to superior customer service; I was amazed that every time I walked through the lobby a staff member approached me to ask what they could do to help me. Every single staff member from top to bottom were fantastic. From the wonderful person that checked me in (who also asked about my Dutch heritage) who then arranged for a wonderful surprise to be delivered to my room, to the amazing host at the restaurant during breakfast. When I come back to Amsterdam with my family we will definitely be staying at your hotel!