Sharon Schultz

Review of Cueter Chrysler Jeep Dodge

We have bought two vehicles from Cueter, both time...

We have bought two vehicles from Cueter, both times our sales were ok. Bought a new 2019 Dodge Ram at a different dealership and felt better about the sale there. But mainly this review is about the service department, I went there before to have service done on my 2012 Jeep and I should have learned the first time but after a couple of years I decided to try them again and was there yesterday. Their service hasn't improved any the work they did on the jeep was fine but whatever happened to customer service? they make you go out and wander around their lot to find your vehicle which is difficult for me to do I finally had to return and ask that someone bring my vehicle to me only to find out it was in an area that I wouldn't have been able to get to anyway. Anyway after speaking with the manager of the service department I know in my temper I did not give him a chance to really speak but I will not be using this dealership again even if it means driving a lot further away to get service done.